智慧校园就是智慧社区

格雷格Kovich

2020年10月6日

数字化转型使大学校园创造了一个智能的校园, 安全, 为学生和教师提供安全和成功的社区.

Today’s 高等教育校园 are often the size of a town, or in some cases, even a small city. 然而, the advantage that these educational communities have is that they are often rich in technology infrastructure — infrastructure that can be leveraged to address 数字 transformation trends and ensure student success.

学生的成功可以用很多方法来衡量. 例如, a student may be struggling academically or exhibiting behaviors (such as skipping lectures) that could sabotage their success. Having technology in place to easily and proactively reach out to students to provide mentorship, 辅导, and access to mental health professionals can be beneficial to both the students and the school.

For many universities 数字 transformation will be required to create a smart campus with all the latest services, 吸引和留住学生的应用程序和工具. Universities will need to leverage all existing 数字 resources and reinvent themselves to deliver communications and collaboration to create the smart, 学生期待安全校园.

数字化转型创造了一个智能社区

IT是任何数字化转型的基础. 也就是说, the IT infrastructure must be agile enough to support rapid change and application adoption as well as analytics to support student success.

A service oriented network infrastructure at the heart of it all can enable swift adoption of new services, 确保用户和设备的安全登录. 最短路径桥接(SPB) network architecture with User Network Profiles (UNP) can make services available quickly by leveraging the same security mechanisms used to grant access to students, 教师, 和工作人员. With SPB, the network traffic always benefits from the lowest latency and highest performance.

无线网络是学生的生命线. 和, 多好, 或者它有多糟糕, can be an important factor when students are figuring out w在这里 they want to spend the next four or more years of their lives. An Alcatel-Lucent Enterprise controller-less architecture ensures that the 无线网络 infrastructure delivers high performance as each 接入点(AP) is connected directly to the LAN infrastructure and doesn’t need to be tunneled to a controller bottleneck. 还有一个ALE 网络管理系统 can store and share network analytics from both the Ethernet and 无线网络 infrastructure to provide data about student behavior and academic success.

智能协作和通信

Applying to university can be a challenging process even under the best of conditions. 种类繁多, 最后期限, and fees make it is easy to get lost in the details and either miss critical 最后期限 or just abandon the process altogether due to confusion.

An 阿尔卡特-朗讯彩虹™ enabled admissions web site lets students chat with a bot to get assistance on FAQ type questions. 如果题目比较复杂, 彩虹 can escalate the interaction to a virtual assistant enabling the student to chat, 说话, 或者与专家进行视频会议. The expert can also share documents and even guide the student through the process using screen sharing.

一旦被大学录取, students benefit from the smart campus environment with embedded  critical applications, 包括校园手机应用, 学习管理系统(LMS), 学生资讯系统(SIS), 和IT服务管理(ITSM)应用程序. With 彩虹 students can use the same interface to check on bus schedules as they would to connect with a professor, 获取有关PC问题的最新信息, 或者了解大学是否收到了助学金. 彩虹 can be interwoven into the entire community experience and when they graduate the university can connect alumni about events taking place on campus.

随着大学向云过渡, many are left with the challenge of hybrid systems from different manufacturers that may not interoperate seamlessly. 台式电话的单一系统并非闻所未闻, one for unified communications and another for contact or call centers. 阿尔卡特朗讯OmniPCX®企业通信服务器 可以解决这个问题. It provides redundancy to ensure communications are available at all times, 包括在危机时期, 它支持模拟, 数字, IP, 无线网络, PC and mobile devices to deliver the flexibility that smart campuses require.

在所有校园环境中，安全都是头等大事 ALE定位服务 解决方案使大学能够收集和监控物联网设备, 手动报警(如紧急按钮), 火/气体警报, 及彩虹警告), 还有紧急呼叫. 一旦事件被识别, a conference call can be quickly convened with campus experts and first responders, 如果有必要的话. Advice provided by the experts can be communicated throughout the campus community using a wide variety of channels including, 短信, 室外/室内分页, 桌面电话扬声器, 电脑弹出窗口, 还有社交媒体. Providing quick response and ensuring student and 教师 安全ty is paramount.

了解更多关于ALE如何转型的信息 高等教育校园 进入智能社区.